AI Adoption
Practical, well-supported steps from "interested in AI" to "working with AI"
Most Kiwi businesses don't need a big-bang AI strategy. They need a deliberate next step — one that fits their team, their tools, and their appetite for change.
Which path is right for you?
Two ways businesses usually move forward
After the initial conversation — often our Practical AI session — most businesses fall into one of two paths. You can do one, the other, or both.
Productivity
Give your team AI in their everyday tools. Most useful when staff spend a lot of time on email, documents, meetings, and reporting.
Transformation
Redesign one process end-to-end. Most useful when you've identified a specific area that's holding you back.
Productivity
Roll AI out across your people, deliberately
A measured rollout of Microsoft 365 Copilot — focused on the roles and tasks where it genuinely helps, with the guardrails and support to make it stick.
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A planning engagement that gives you a clear, prioritised view of where Copilot will pay off, what needs to be in place first, and how to roll it out in phases. You walk away with: a plan you can act on — who gets Copilot first, what support they need, and how you'll know it's working
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Hands-on coaching and change support while the rollout lands - facilitating the pilot and embedding how your team uses Copilot day-to-day - the examples, habits and conventions that fit how your business actually works. You walk away with: a team that's confident using Copilot in real day-to-day work — and a way of working that sticks.
Transformation
Take one process and reimagine it
A focused look at one process that's a candidate for change — what it looks like today, where AI and automation genuinely fit, and what to build.
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A structured exploration of how the process works today, where the friction is, and where AI realistically helps (and where it doesn't). You walk away with: a clear picture of the current state, a prioritised set of opportunities, and a realistic plan to act on.
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Designing and building a tailored AI solution for the process you've prioritised, using Microsoft 365, the Power Platform and Copilot Studio. You walk away with: a working solution, embedded in your tools and ways of working, with measurable improvement.
New to AI? Begin here.
Start with a conversation — not a project
That's the normal place to start, and it's exactly what our Practical AI session is for. A plain-English walkthrough of where AI fits, where it doesn't, and what's worth exploring for your business.
Ready to move forward?
Let’s have a conversation
Tell us about your business and what you're trying to figure out. We'll let you know whether one of these paths is the right fit — and what it would look like for your team.